Terms & Conditions

These Terms and Conditions (hereinafter referred to as the “Agreement” or “Terms”) constitute a legally enforceable agreement between TAC School of Modern Learning Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Madhapur, Hyderabad – 500081, Telangana, India, operating under the trade name “The Art Code” / “TAC”, and any natural person, legal entity, or institution that accesses, registers on, subscribes to, or otherwise uses any of TAC’s services, platforms, or products (hereinafter referred to as “User”, “Subscriber”, “Student”, or “You”).

This Agreement, when read together with TAC’s Privacy Policy, Payment Terms and Conditions, and Refund and Cancellation Policy (collectively the “TAC Legal Framework”), forms the complete and exclusive agreement between the parties. In the event of any inconsistency between these Terms and any other document in the TAC Legal Framework, these Terms shall prevail to the extent of the inconsistency unless the other document expressly states otherwise.

This Agreement is an electronic record within the meaning of Section 2(1)(t) of the Information Technology Act, 2000 and has been formulated in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This Agreement does not require any physical or digital signature to be legally binding upon the parties.

By performing any of the following acts, You conclusively acknowledge that You have read, understood, and unconditionally agreed to be legally bound by this Agreement and the entire TAC Legal Framework:

• (a)Accessing the TAC website at www.theartcode.org or any subdomain thereof;
• (b)Creating a user account on the TAC platform;
• (c)Subscribing to any TAC plan or product;
• (d)Completing a payment transaction with TAC;
• (e)Attending a webinar, bootcamp, or offline programme organised by TAC; or
• (f)Otherwise availing of any TAC service.

If You do not agree to any provision of this Agreement, You must immediately and permanently cease use of all TAC services and cancel any active subscriptions.

• 3.1.1You are a natural person who is at least eighteen (18) years of age, or between sixteen (16) and eighteen (18) years of age accessing the Platform with the express, verified, and documented consent of a parent or legal guardian;
• 3.1.2You have the full legal capacity to enter into binding contracts under the Indian Contract Act, 1872;
• 3.1.3You are not a person who has previously been suspended or terminated from any TAC service for breach of this Agreement or any other TAC policy;
• 3.1.4Your use of the Services does not violate any law, rule, or regulation applicable to You in Your jurisdiction; and
• 3.1.5You are accessing the Services from within the territory of India, or from outside India in circumstances where such access is not prohibited by law.

TAC reserves the right, at its absolute discretion, to refuse registration to any person or entity and to verify the eligibility of any User at any time. Provision of false information to establish eligibility is a material breach of this Agreement and will result in immediate account termination.

Institutions, coaching centres, and corporate entities seeking to enrol multiple users must execute a separate institutional agreement with TAC. Access under individual subscriptions for bulk or institutional use without such an agreement is prohibited and constitutes a breach of Clause 12 of this Agreement.

• 4.1.1All information provided during registration — including your full legal name, email address, mobile telephone number, and any other details requested — is accurate, complete, current, and not misleading;
• 4.1.2You will promptly update your User Account information to ensure it remains accurate and current at all times;
• 4.1.3You have not previously been the holder of a User Account terminated by TAC for breach of this Agreement or any predecessor policy;
• 4.1.4You will not create more than one (1) User Account unless expressly authorised in writing by TAC; and
• 4.1.5The email address and mobile number provided are ones You actively use and can be contacted on for notices, billing reminders, and service communications.

• 4.2.1Share your login credentials (username, password, OTP, or any authentication token) with any other person, whether for payment or otherwise;
• 4.2.2Allow any other person to access the Platform using your User Account;
• 4.2.3Use another person’s User Account credentials to access the Platform; or
• 4.2.4Sell, transfer, sublicense, or otherwise dispose of your User Account or any rights arising from your subscription to any third party.

You are solely and entirely responsible for maintaining the confidentiality and security of your User Account credentials. All activity conducted through your User Account will be attributed to You and You shall be fully liable for such activity, whether or not You authorised it.

If You know or reasonably suspect that your User Account credentials have been compromised or that any unauthorised access has occurred, You must notify TAC immediately by email at support@theartcode.org and change your password forthwith. TAC shall not be liable for any loss or damage arising from your failure to promptly report a security breach.

TAC reserves the right to suspend or terminate any User Account that is found to be shared, transferred, sold, or used by multiple individuals simultaneously, without prior notice and without refund of any fees paid.

A subscription commences on the date and time that a successful payment confirmation is issued by JODO and received by TAC’s systems. Platform access is activated automatically upon payment confirmation.

The Billing Date for monthly subscriptions is the calendar day in each subsequent month corresponding to the original date of subscription activation. If the Billing Date falls on a day that does not exist in the relevant month (e.g., the 31st in a month with only 30 days), the debit will occur on the last calendar day of that month.

Monthly subscriptions renew automatically on each Billing Date. By subscribing, You explicitly and irrevocably authorise TAC, through JODO’s Jodo Flex platform, to debit the applicable subscription fee from your registered payment instrument on each Billing Date without requiring any additional action, instruction, or approval from You. This auto-debit mandate continues indefinitely until You take affirmative steps to cancel as specified in Clause 6.7.

TAC will send You an email and SMS notification at least three (3) calendar days before each Billing Date as a courtesy reminder. Non-receipt of such reminder due to a change in your registered contact details, spam filtering, or any other reason attributable to You shall not constitute grounds to dispute a charge.

If an auto-debit attempt on the Billing Date fails for any reason attributable to the User (insufficient funds, expired instrument, blocked card, bank-imposed limits, or UPI mandate suspension):

• 6.5.1JODO will re-attempt the debit up to two (2) additional times over a period of five (5) Working Days from the original Billing Date;
• 6.5.2You will be notified by email and SMS of each failed attempt;
• 6.5.3If all retry attempts fail, TAC will suspend your Platform access. Access will be restored immediately and automatically upon successful clearance of the outstanding amount;
• 6.5.4TAC shall not be liable for any loss, inconvenience, or harm arising from the suspension of access due to a failed debit; and
• 6.5.5TAC reserves the right to terminate a subscription that has remained in a failed-payment state for more than fifteen (15) consecutive days without successful resolution, without any obligation to provide a refund.

The access period for each subscription month runs from the successful payment date to the day immediately preceding the next Billing Date. Access during this period is subject to the terms of this Agreement.

To stop future auto-debits, You must cancel your subscription by taking one or more of the following steps before your next Billing Date:

• 6.7.1Logging in to your User Account > Account Settings > Subscription Management > Cancel Subscription;
• 6.7.2Sending an email to support@theartcode.org with the subject line ‘Subscription Cancellation Request – [Registered Name]’ and your registered mobile number; or
• 6.7.3Directly revoking the UPI AutoPay or eNACH mandate from your bank’s net banking portal, UPI application (Google Pay, PhonePe, Paytm, or BHIM), or by contacting your bank or card issuer.

• 6.8.1No further auto-debits will be initiated after the cancellation is confirmed by TAC;
• 6.8.2Your access to the Platform continues uninterrupted until the last day of the billing period for which payment has already been made;
• 6.8.3No refund will be issued for the current billing period or any prior period (subject to the limited exceptions in the Refund Policy); and
• 6.8.4Upon expiry of your paid access period, your User Account will be deactivated. Your data, progress, and history will be preserved for six (6) months from the date of deactivation, during which You may reactivate your account by re-subscribing.

• 7.1.1A Three-Month Bundle (3 consecutive months of Creator Pass access at a consolidated discounted price);
• 7.1.2A Six-Month Bundle (6 consecutive months of Creator Pass access at a further discounted consolidated price);
• 7.1.3An Annual Bundle (12 consecutive months of Creator Pass access at the maximum discounted consolidated price); and
• 7.1.4Combo Offers combining Creator Pass subscription with SAT DROP webinar credits, Bootcamp access, or other TAC products at a bundled price.

• 7.2.1A Bundle Plan is purchased through a single, upfront, non-recurring payment. Platform access is activated for the entire duration of the bundle upon successful payment.
• 7.2.2Bundle Plans do not automatically renew. Upon expiry, no further charges will be levied unless You voluntarily re-subscribe.
• 7.2.3Bundle Plans are non-refundable once activated. No pro-rated refund will be issued for any unused portion of the bundle period.
• 7.2.4Bundle discounts apply exclusively from the date of bundle purchase. Discounts are not retroactively applied to individual monthly subscriptions previously paid.
• 7.2.5If a user subscribes to a Bundle Plan while an existing monthly subscription is active, TAC will credit the unused days of the current monthly period to the bundle duration, or apply a pro-rated adjustment, at TAC’s sole discretion.
• 7.2.6TAC reserves the right to withdraw, modify, or replace any Bundle Plan or Combo Offer at any time without prior notice. Such action does not affect Bundle Plans already purchased and activated.
• 7.2.7Any specific terms, restrictions, or features communicated at the time of purchase form part of this Agreement with respect to that specific plan.

All payments for TAC’s digital Services are processed through JODO (www.jodo.in), TAC’s authorised education payment gateway and recurring payment service provider. JODO operates the Jodo Flex platform, which enables UPI AutoPay and eNACH-based recurring mandates for subscription fee collection.

• 8.2.1Your payment and subscription mandate will be governed by JODO’s terms of service and privacy policy in addition to this Agreement;
• 8.2.2TAC does not store, retain, or have access to your full card number, UPI PIN, net banking password, or any other sensitive payment credential — all such data is handled exclusively and securely by JODO in accordance with RBI guidelines and PCI-DSS standards;
• 8.2.3The Subscription Mandate You set up through JODO authorises JODO to debit the applicable subscription fee on each Billing Date automatically and without requiring further instruction from You; and
• 8.2.4For queries specific to JODO’s platform or mandate management, You may contact JODO directly at support@jodopay.com.

• 8.3.1UPI AutoPay via all UPI-enabled applications registered with NPCI;
• 8.3.2eNACH (Electronic National Automated Clearing House) mandate setup via debit card or net banking;
• 8.3.3Debit cards issued by Indian banks (Visa, Mastercard, RuPay);
• 8.3.4Credit cards issued by Indian banks and financial institutions (Visa, Mastercard, RuPay, American Express);
• 8.3.5Net banking via any major Indian bank that supports NPCI’s payment infrastructure; and
• 8.3.6Such other payment methods as JODO may make available on the TAC Platform from time to time.

All prices displayed on the TAC Platform are in Indian Rupees (₹) and are inclusive of applicable GST at the prevailing rate (currently 18%). TAC will issue a GST-compliant invoice to your registered email address after each successful payment.

A ‘Failed Transaction’ occurs when funds are debited from a User’s bank account or payment instrument by JODO during a payment attempt, but the corresponding payment is not successfully received and confirmed by TAC’s systems due to a technical failure in the payment network (including payment gateway timeouts, NPCI infrastructure errors, or bank-side processing failures).

• 9.2.1You receive an SMS/notification from your bank confirming a debit of the subscription amount;
• 9.2.2You do not receive a payment confirmation email from TAC or JODO; and
• 9.2.3Your subscription is not activated or renewed on the TAC Platform within two (2) hours of the debit.

• 9.3.1Wait for twenty-four (24) hours from the time of the debit, as many failed transactions auto-reconcile and either complete or reverse automatically;
• 9.3.2If not resolved within twenty-four (24) hours, email support@theartcode.org with the subject line ‘Failed Transaction – [Name] – [Date]’, providing your registered mobile number, the date and time of the transaction, and the reference number from your bank statement or UPI app;
• 9.3.3TAC will initiate a reconciliation inquiry with JODO within one (1) Working Day of receiving your email; and
• 9.3.4If TAC’s reconciliation confirms the amount was not received by TAC, a written confirmation will be issued. You may present this to your bank or JODO to facilitate the reversal.

All Intellectual Property Rights in and to the TAC Platform, all Content made available through the Platform, and all materials created or developed by TAC in connection with any Service are and shall remain the exclusive property of TAC School of Modern Learning Private Limited. No subscription, payment, or use of the Platform transfers any Intellectual Property Rights to the User.